1. Service Booking: Customers can book their appliance servicing via our website, www.uniquedreamservices.com, or by contacting us directly through the provided contact details.
2. Cancellation: Customers can cancel their service booking up to 24 hours before the scheduled appointment without incurring any cancellation fees. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee, which will be communicated at the time of cancellation.
3. Refunds: Refunds will be provided in full for cancellations made within the specified timeframe. Refunds will be issued to the original payment method used during booking.
4. Service Completion: Once the service has been completed, no refunds will be provided, except in cases where the service does not meet our quality standards or if there are any issues with the serviced appliance within the warranty period.
5. Warranty: We offer a warranty on our services, details of which are available on our website. Customers experiencing any issues with their serviced appliance within the warranty period are eligible for a free follow-up service or a refund if the issue cannot be resolved.
6. Technician Assignment: While we strive to assign experienced and well-trained technicians for every service, we reserve the right to change technician assignments based on availability and scheduling constraints.
7. Terms & Conditions: Customers are encouraged to review the terms and conditions outlined on our website before booking a service. By booking a service with Unique Dream Service, customers agree to abide by these terms and conditions.

For further inquiries or assistance, customers can contact us directly through the provided contact details on our website.